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If you can't find answers to your questions below, please do not hesitate to contact us
What is the return policy for store purchases?
We sincerely appreciate your understanding that, due to our current staffing constraints, we are unable to process returns at this time. We apologize for any inconvenience this may cause and assure you that we are actively working to expand our team to provide a more comprehensive service in the future. If you have any concerns about your purchase, please feel free to reach out to our customer support team, and we will do our best to assist you. Thank you for your patience and continued support.
Can I find sustainable and eco-friendly fashion in your store?
Absolutely. We're committed to promoting sustainable fashion. Many of our items are pre-loved, contributing to the reduction of fashion waste. Look for items labeled as eco-friendly in our listings.
How can I stay updated on new arrivals and promotions?
Follow us on social media, subscribe to our newsletter, or check our website regularly for the latest updates on new arrivals, promotions, and exclusive discounts. Stay connected to stay stylish!
What brands do you carry?
We offer a diverse range of brands, from high-end designer labels to popular everyday brands. Our goal is to provide a mix of quality and variety to cater to different style preferences.
How do I know if an item will fit me?
Detailed sizing information is provided for each item in our listings. Feel free to contact our customer support for any sizing concerns.
How are second-hand clothes treated before being shipped?
Before shipping, all our second-hand clothes undergo a meticulous process that includes professional steaming. This ensures that each item is not only thoroughly cleaned but also treated to eliminate any lingering odors. Steaming is an eco-friendly and effective method that helps maintain the integrity of the garments while providing you with a fresh and ready-to-wear piece. We prioritize the quality and hygiene of our items to ensure your satisfaction with every purchase.